Payment Assistance

Subaru Payment Assistance

We’re on a road we’ve never been down before. The COVID-19 pandemic is tough and fueled with uncertainty. We understand the impact this situation is having on our customers and communities across the country, so we’ve taken steps to offer you financial support to provide peace of mind during these challenging times. We hope this will give you one less thing to worry about, so we can all focus on the road ahead.

Supporting our owners with payment relief

Subaru Financial Services financial relief to our customers who are leasing or financing their vehicle through Subaru Financial Services. Each situation is unique, so we will be customizing a plan for you on a case-by-case basis.

Customers can request payment relief by logging into the Subaru Customer Portal, where you can easily request changes to your account from the comfort and convenience of your own home. It is quick, easy and available 24/7. We look forward to better days ahead. Until then, stay safe.

Dealership support

NewRoads Subaru is open to support your service needs during these challenging times. We have introduced our Drop and Go Contactless Service to help keep our team and community safe.

More support

If you have any other questions or concerns, please feel free to reach out to Subaru Customer Care: 1-800-894-4212.

Subaru Customer Care